Training
Industry Training Services at Fayetteville Technical Community College
Center for Business
and Industry
The Center for Business and Industry is designed to serve the employee or prospective employee of the business and industry community. This modern facility is located on Fayetteville Technical Community College's main campus (2801 Ft. Bragg Road) and is primarily used for local business and industry training. Services are generally concerned with educational programs required to upgrade skills in businesses and industries throughout the county. The Small Business Center is located in this facility and offers a variety of services designed to assist small business owners to include specialized seminars, a resource center, business counselor, and a statewide network. The latest in literature and audiovisual materials on operating a small business are available in the Small Business Center's resource room. A small business counselor is available at the Small Business Center to provide advice on starting a new business or operating an existing business. Through the Center for Business and Industry, the Continuing Education Division is offering another dimension of customized courses with flexible schedules and quality instruction.
The mission of the Fayetteville Technical Community College Small Business Center is to improve the success rate of small businesses throughout the service area.
Are you considering a new business venture? Expansion? Perhaps you just need help with an existing business plan. Have you developed a business plan? What about market research? Do you understand cash flow, break-even analysis, finance, record keeping and taxes? It is necessary for you to use a CPA and/or an attorney? What form of business entity will best suit you? We are in the business of helping businesses succeed. Whether it is through additional training, one-on-one counseling or providing the contacts and information you need, we are here to assist you.
SPECIALIZED BUSINESS SEMINARS
Each term specialized seminars are offered which are designed to improve your management or technical skills from the basics of how to start your own business to the complexities of record keeping and taxes.
RESOURCE ROOM
Literature, small business computer programs and audiovisual materials are available for your use. Handouts from The Small Business Administration are available. Come by and ask about our services.
SMALL BUSINESS COUNSELOR
A counselor is available on Tuesdays to provide you with advice on starting a new business, operating your business or refer you to a number of local, state or federal agencies that can answer your questions.
R.E.A.L.
R.E.A.L. stands for "Rural Entrepreneurship through Action Learning. " NC R.E.A.L. Enterprises, a nonprofit organization based in Durham, NC, works with selected community colleges across North Carolina to provide adults of all ages with the opportunity to become entrepreneurs. This unique program is now available at Fayetteville Technical Community College.
FTCC's R.E.A.L. program is designed to assist and empower a person with entrepreneurial interests and abilities to plan and start a business or trade. Prior business experience and/or courses are not required. If you would like to create a business from a talent, skill or idea you have, and you are willing to work to make it a reality, R.E.A.L. is for you!
The Business Services area of FTCC Continuing Education, located in the Center for Business and Industry, helps business, governmental agencies, and medical organizations by customizing educational programs and training courses for employees. The staff is available to assess, design and implement appropriate courses to meet the needs of business in the following and in other areas.
Supervisory Skills
Improved supervisory skills can contribute in a significant manner to employee productivity. The Center's staff can assist business and industry in developing and evaluating training programs to meet staff members' needs ranging from general management skills, finance and marketing to manufacturing management. FTCC is proud to offer the American Management Association Certificate in Management program that provides 126 hours of supervisory and management training for businesses and professionals.
Communication
Good verbal and written communication in an organization are essential. The Center's staff has developed seminars ranging from proper telephone usage for the secretarial staff to effective business letter writing for managers.
Computer Training
Specialized Classes can be designed to provide training on software programs such as Windows, Office, Word, Excel, Access, Power Point, Internet Use, and other business oriented software.
Instructor Training
Workshops are available to assist personnel in becoming more proficient instructors, for example "Training the Trainer" and "Team Development" workshops are offered.
License Support Training
Classes are designed for various professional groups, such as Real Estate, Insurance, Day Care, Funeral Service, and the National Executive Housekeeping Association to assist in maintaining existing licenses.
SBTDC training programs are developed to meet the needs of small to medium-sized companies. The educational programs focus on change management, strategic positioning, and leadership development. The SBTDC also offers specialized programs in technology development and commercialization, international trade development, planning, registering business, financing, regulations, licensing, manufacturing and other disciplines. Some of the programs offered by SBTDC are:
Strategic Needs Assessment
This assessment helps owners and managers identify priorities and action strategies to evaluate their company in such areas as management vision, finance, marketing, human resources, operations, and information technology.
NxLeveL™
NxLeveL enhances entrepreneurial skills by providing a practical, hands-on approach to developing a business action plan. This 12-week program is conducted by SBTDC counselors and prominent local business leaders. The SBTDC also offers NxLeveL training for people interested in starting a business.
Management Performance Workshops
The Management Performance Series is tailored to a company's priorities in such areas as team building, attracting and retaining key people, sales performance, customer service, and career development.
Strategic Performance Retreats
Strategic Performance Retreats assist companies in strategic planning and positioning to help them gain long-term competitive advantage.
Leadership Performance
Leadership Performance Workshop series helps participants enhance their ability to lead through inevitable periods of change and learn what it takes to be a leader of the future.
Change Management Performance
The SYMMETREE® Simulation
SYMMETREE is an intensive, research-based, two-day program that not only identifies change management skills but also allows participants to experience and practice them.
Source: Small Business and Technology Development Center, www.sbtdc.org
Fayetteville Business Center is a small business that operates to enhance economic development in Fayetteville and Cumberland County by stimulating the growth and development of small business concerns in the area. The incubator is designed to support new and emerging businesses in the service and light manufacturing arena by providing modestly-priced office space and facilities and by providing needed counseling on business issues, such as operations, planning and marketing. To gain access to the incubator, a new or emerging company must demonstrate a strong need for the Fayetteville Business Center's rental space and services. It must also be determined from a review of the company's business plan and interview with the principals that a business has a reasonable chance to become successful given the right circumstances.
Source: Fayetteville Business Center, www.fayettevillebusinesscenter.com
Women's Center of Fayetteville offers classes and workshops for entrepreneurs starting a new business, expanding or improving an existing business, or pursuing a home-based business. Some of the classes offered by the center are Getting Started, SBA, IRS and DOL Info, Know Your Credit, QuickBooks and others.
Source: Women's Center of Fayetteville, www.wcof.org
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